Yashti Jewelers FAQs
Q: How do I order jewelry from Yashti Jewelers?
A: At Yashti Jewelers we keep it easy and simple to suit your convenience. Browse through the various designs shown on the website and find your preferred jewelry from our exquisite collections. Add them to the cart and make your payment through the options provided, Yashti Jewelers will safely deliver your selected jewelry to your doorstep.
Q: What materials are used in the jewelry?
A: Our jewelry is handcrafted with a blend of high-quality materials, including alloy metals, faux gemstones, Kundan, and pearls. These materials ensure durability and an authentic aesthetic.
Q: Is your jewelry suitable for sensitive skin?
A: Absolutely! We prioritize skin-friendly materials to minimize allergic reactions. Our jewelry is nickel-free and hypoallergenic, making it comfortable for all skin types.
Q: How do I care for my jewelry?
A: To maintain the luster of your jewelry, avoid exposure to harsh chemicals, perfumes, water, soap, and moisture. Store it in a dry and cool place generally inside cotton or plastic bags, and gently clean it with a soft cloth to keep it looking brand new.
Q: Can I wear your jewelry for special occasions?
A: Certainly! Our jewelry is designed to add a touch of elegance to any occasion, be it weddings, parties, or cultural events and any outfit be it Indian or Western. Explore our diverse collection to find the perfect piece for your special moments.
Q: Do you offer customization options?
A: At Yashti Jewelers, we understand the importance of personalized style. While we currently don't offer customizations, our wide range of designs ensures you'll find something uniquely suited to your taste. Get in touch with us if you wish to get your jewelry customized.
Q: What is the shipping time for orders?
A: We strive to dispatch orders within 1-2 business days. Shipping times vary depending on your location. Please refer to our shipping policy for more details or contact our customer service for specific inquiries.
Q: What if I receive a damaged or incorrect item?
A: We apologize for any inconvenience. Please contact our customer support with your order details and a photo of the damaged or incorrect item. We'll swiftly assist you in resolving the issue. Check our return and shipping policy or reach out to our customer support for more details.
Q: Can I return or exchange a product?
A: In case of any defect, if you want to return or exchange a product, please submit an exchange request via the returns portal or reach out to us via email along with photographs of the product highlighting the issue. We will exchange the item if available in stock or issue a refund upon approval. For more details check out the return and cancellation policy.
Q: How can I track my order?
A: We at Yashti Jewelers provide you with a consignment tracking number as provided by the courier agencies which you can use to track your order. You can also contact our customer support team who will be more than happy to help you with your concerns.
